Frequently asked questions

Everything you need to know to start working with Alexi.

What is Alexi?

Alexi is a litigation platform that leverages AI to simplify, streamline and accelerate routine litigation tasks.

It helps litigators gather and organize the legal insights around their cases faster using easy-to-use features, so they can achieve a shorter time to answer and support urgent client needs.

Who is Alexi for?

Alexi is exclusively for legal professionals who are licensed and in good standing with their governing body.

How does Alexi work?

Alexi is a closed system AI that exclusively pulls on authoritative legal resources such as case law databases to answer questions about the law.

Our AI is also trained to identify and pull legal insights from any uploaded document, in order to provide answers that are specifically useful to litigators.

What jurisdictions are covered?

Alexi covers all legal jurisdictions across the United States and Canada (excluding Quebec).

Is my data on Alexi confidential?

Yes. All your data in Alexi, including sensitive and confidential client information, is fully protected using industry-grade security measures. Learn more on our Security page.

How long does it take to receive a legal answer?

This depends on the type of answer you are looking for.

Answers from our Conversational Assistant arrive within seconds
For Document Q&A, it may take a minute or less for Alexi to analyze your uploaded document. Once this is complete, your answers will arrive instantly.
Any answers via document generation, such as Research Memos or Document Summarization, will take approximately two minutes or less to be delivered.

How can I start paying for Alexi?

Easy - once your free trial is complete, simply add a credit card to your account within the Billing section in your Alexi portal.

Can I pay without adding a credit card?

If you would like to use a form of payment that is not a credit card, contact support@alexi.com and our team would be happy to look into your request.

Do you have any subscriptions available?

Yes, we have three subscription plans available, based on the number of litigators at your firm. Take a look at our pricing tiers on our Pricing page.

Do you bill per user?

Each plan tier comes with an allotted number of seats that can be assigned to a user at your firm. You can see a breakdown of this on our Pricing page.

If you would like to purchase a custom number of seats that is not available in our current tier-based system, please contact support@alexi.com and our team will gladly look into your request.

Is my data on Alexi confidential?

Yes. All your data in Alexi, including sensitive and confidential client information, is fully protected using industry-grade security measures. Learn more on our Security page.

Why should I use Alexi?

The main reason our customers use Alexi is to save time and expand legal insights.

Time-Saving: Litigators who use Alexi save time by having an immediate starting point for their legal research, analysis and summarization needs
Expand Legal Insights: Alexi works as a dedicated legal assistant and researcher for litigators, enabling them to broaden their legal horizon and expertise without overburdening their existing resources.

Who uses Alexi?

Alexi is used by litigators of all firm types and practice areas. This includes solo practitioners, small firms and mid-sized firms as well as litigators who practice family law, employment law, estate law and personal injury law.

If you would like to learn more about who uses Alexi, visit our Solutions Overview page for a more in-depth look.

Will this replace lawyers?

No. Alexi is meant to augment existing litigation processes for lawyers, not to replace them. All legal insights and work products generated from Alexi must still be reviewed by an experienced litigator, much like the work of an articling student or law clerk.

The key difference is that we are able to deliver legal answers and analysis almost instantaneously, without delay, with minimal input. This leads to greater efficiency in getting legal tasks done and reduces blockers in the litigator’s daily routine, empowering them to work through cases faster and deliver exceptional service to their clients.

Will this eliminate my billable hours?

Alexi helps you regain billable hours so you can utilize them for higher level tasks such as legal strategy and support, rather than more tedious ones such as document review, analysis and legal research.

It also helps by reducing the overall cost to the client, by enabling litigators to accomplish tasks like legal research and analysis faster, leading to more affordable and cost-effective service.
If you would like to purchase a custom number of seats that is not available in our current tier-based system, please contact support@alexi.com and our team will gladly look into your request.

My firm doesn’t do a ton of research. Can Alexi still be useful?

Yes, Alexi offers features that go beyond legal research. For example, our Document Summarization feature helps you summarize lengthy legal documents fast and Document Q&A helps you perform evidentiary analysis on legal documents.

Take a look at our Platform Overview page for a more detailed look at our non-research features.

How do I know the answers are accurate?

Unlike other AI-based tools, Alexi pulls from authoritative legal resources such as US and Canada-based legal case law databases.

Will this replace the need for law students?

No, Alexi does not replace law students or any other legal sources. Instead it expands the bandwidth of litigators and legal resources by enabling them to gather legal insights faster on their cases. Think of it as a legal assistant that is available to everyone, 24/7, 365 - always ready to help with litigation tasks, no matter the case.