We accept the guidance presented in the case of Law Society of BC v. Epstein, 2011 LSBC 12 at paragraphs 15 and 16, as authority and guidance for the standard of “quality of service” required of lawyers and accept that the cumulative effect of multiple occurrences in totality can amount to a marked departure from the quality of service required of lawyers, and that such conduct displays gross culpable neglect of a lawyer’s duties, where individual occurrences may not.
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